Consulting
Do you have the project, people and quality frameworks needed for top organisational performance in tough times?
To survive and thrive in a changing world, organisations need to support their key goals with sound frameworks, systems and processes for:
- Training management - a strategic approach which starts with your mission, confirms the roles and functions needed to deliver that mission to your customers, identifies the skills and attitudes which your people will need to do the job, and provides options for meeting any gaps in those skills (training needs analysis).
- People management - a well designed and well executed Performance Review and Development framework, which provides consistent performance planning and appraisal for all your people, develops their skills and contributes directly to your organisational performance.
- Project management - a consistent approach to all projects in your organisation, with standard processes and templates to ensure delivery of the right outcome on time and within budget.
- Problem solving and decision making - a range of tools, techniques and processes to help make more effective decisions, such as Action Learning, Six Sigma and TeamSolveTM approaches.
- Leadership development - using models such as Full Range Leadership Model TM, MLQ 3600 questionnaire, coaching and development tools
- Change management - guidelines for planning, executing and "making change stick", for changes ranging from minor, through projects, to major cultural change. We provide a framework and tools to manage the human impact of change, and to bring about long term cultural change where that is need for improved organisational performance.
- Quality and service management - making the connections between customer requirements (internal and external customers) and the internal systems and processes which deliver customer satisfaction, loyalty and profits (or cost-effectiveness and resource utilisation in the case of not-for-profit organisations).
ProFocus has the real world managerial and consulting experience and skills to help you build your organisational performance via proven frameworks and processes.
Organisational Performance Frameworks Tailored to Your Needs
A wide range of organisations has taken advantage of our robust organisational performance models which are practical, easily implemented and provide measurable results.
But, as every organisation has its own special needs, we work with our clients to build in the individual flavour which makes the system your own.
An example is a long term cultural change program at a national manufacturing company, designed to improve organisational performance through development of leadership skills and "emotional intelligence" at all supervisory levels. To provide nationally recognised certification for a workforce largely lacking in formal qualifications, we partnered with a major TAFE college who provided assessment and accreditation of program participants. This secondary goal was achieved while working towards the primary goal of personal and organisational performance improvement through cultural change.
Which organisational performance framework, tailored to your specific needs, will best help your people and outcomes?
Just click on the framework name to see more detail.
- Training management - strategic alignment, structure, job and training needs analysis, training solutions
- People management - performance and development management framework, performance appraisal forms and related training
- Project management - framework, processes and templates
- Leadership development - MLQ and Full Range tools and coaching
- Quality and service management - customer service and quality management strategies; customer feedback mechanisms; process mapping, flowcharting and improvement; problem-solving and decision-making tools, techniques and processes
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2010 - Make it a year for Learning! |
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For a free one-hour analysis of your organisation's training and development needs, just click here to register. |
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