Performance Management Framework

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Evaluate, manage and develop your people and your organisation with a sound performance management framework.

Some organisations lack any formal Performance Management Framework at all. Many have an appraisal system which is either out of date, poorly designed or inappropriate. Some have good systems which are treated with suspicion, ignored or mismanaged.

The harmful effects of any of these deficiencies can include:

Employee and management frustration and dissatisfaction
Lack of employee engagement and productivity, and high turnover
Appraisals which receive "lip service" but are viewed cynically by all
Different managers and supervisors use different approaches and interpretations in planning and evaluating performance
Lack of incentive and motivation to learn, grow and develop
Poor service flowing through internal to external customers and suppliers
Appraisals are an annual event, with the fear of nasty surprises attached
Inability of the organisation to develop and retain the people it needs

Developing the right performance management framework for your organisation

To help to develop the best solution for you, we need to ask lots of questions, e.g.

Where do you want to be? What is your picture of a successful performance management framework? What is the employees' picture? What are your goals?
What is the present reality? What do you have in place? What does work? What doesn't work? What issues do people have with the present system (if any)?
What are the available options? How do they compare in terms of cultural fit, cost, ease of implementation and use, etc.? Which one to choose?
What is the action plan (project) to develop, implement, train and evaluate?

The secret to success is wide involvement and collaboration at all stages.

Benefits of an effective performance management framework

Minimising any or all of the harmful effects listed above, all of which can be a heavy cost to your organisation!

Tailor a performance management framework to suit your needs

Take advantage of our experience to tailor a framework that meets your organisation's specific needs. Our expert consultants have been appraising staff, developing and implementing performance management frameworks and training in Australia and Asia Pacific since 1996, across a wide range of government, corporate and not-for-profit organisations.

Talk to us about improving your people's and organisation's performance through a sound performance management framework, processes, documentation and training!

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